July 2020 Northbay Automotive at 929 Petaluma Blvd S, Petaluma, CA 94952 has once again out did itself in service! My scheduled appointment worked around my activities with ease. Don knows my vehicle and is always ready to give me outstanding service. I dropped my vehicle off and before I walked home Don called to say the work was done. Northbay Automotive is honest and trustworthy! Northbay Automotive at 929 Petaluma Blvd S, Petaluma, CA 94952 Is a wonderful and trustworthy establishment. Don has been my contact for many years for automobile service. Professional, efficient, honest, and genuinely good describe the folks at this shop. Most recently, I had my truck in for service while I was out of town. Don kept in contact with me throughout the day! My truck was repaired under warranty and was made available upon my return after working hours. Honesty and integrity is how I describe Northbay Auto. Don and staff do a yeoman's job! Thank you for great service. Post dated for service on 28 April 2020: The team at Northbay Automotive is outstanding! I called with an issue and Don told me to come right in. He would squeeze me in as soon as possible. How great is that! What fantastic customer service. Everything was explained clearly including an estimate of time for completion. John came right over to evaluate the issue and recommend parts to be ordered. This was an incredible use of time. John continued to complete other work while the parts were ordered and awaiting delivery. A call to inform me that my truck was ready and no surprises in the cost. I highly recommend Northbay Automotive!
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- Northbay Automotive & Tire