Petaluma Auto Repair

1594 reviews
(707) 703-5472
5

Best in show.

Thank you for the glowing review, Vince! We're thrilled to hear that you had such a positive experience with us.

- Northbay Automotive & Tire
5

For over 30 years, North Bay Automotive has been repairing our vehicles. They are professional, courteous and thorough. Never a return and never have I been disappointed. An excellent shop!

Thank you, Dan, for your loyal support over the past 30 years! We're thrilled to hear that you consistently have had positive experiences at our shop. Your satisfaction is our top priority, and we'll continue to provide the same professional, thorough, and courteous service.

- Northbay Automotive & Tire
5

Our mature Lexus sedan has low mileage and seldom experiences the illumination of the ‘check engine light’ We called for an appointment, it was serviced the next day and just before the car was released (tire sensor replacement) the sensor lights came back on. They held the car back overnight to figure what was triggering the light to illuminate. It was just a flick of the Winter mode and Spring mode switch. Conscientious, courteous and thorough service.

Thank you for sharing your positive experience, Lance! We're delighted to hear that our team provided you with conscientious and thorough service. We strive to ensure that every aspect of your visit is exceptional, and it's great to know that we achieved this. Should you need any further assistance, please don't hesitate to reach out. We appreciate your business!

- Northbay Automotive & Tire
5

I really like these guys. Honest, straightforward, and good at what they do. Much appreciated.

5

North Bay automotive was recommended to me by a coworker. I had a sudden need for a good mechanic on a random day. I first stop by North Bay to ask if they had availability, I was greeted with courtesy and Professionalism. They said they had availability. I had my truck towed over to the shop. They told me they would contact me the same day with an estimate which they did. They were clear and their diagnostic findings, I approved the estimate and asked them to start working on my truck. They gave me an estimated time of completion and that they would be in touch. True to their commitment they contacted me in the committed timeframe. All of the work was completed to my satisfaction. I had multiple interactions and every single interaction. I receive the utmost courtesy and professionalism. I would recommend North Bay automotive to my friends and family for future needs.

Thank you, Randall! We're thrilled to hear that you had such a positive experience with us. It's always our goal to provide top-notch service and professionalism. We appreciate your recommendation and look forward to serving you and your friends and family in the future.

- Northbay Automotive & Tire
5

Five STARS for Northbay Automotive!! Ryan was very helpful and knowledgeable. John the technician that worked on my Jeep was superb. This was the 3rd shop that looked at my Jeep and nobody could figure out my problem until John. He was very methodical and was able fix my Jeep. Thank you.

We greatly appreciate your positive feedback, Fernando! It's wonderful to hear that Ryan and John provided such excellent service for your Jeep. We pride ourselves on having knowledgeable and skilled technicians who go the extra mile to solve our customers' problems. Thank you for choosing Northbay Automotive and we look forward to assisting you again in the future!

- Northbay Automotive & Tire
5

Great Work and Professional Kindness: 10 Stars

Thank you for the outstanding review, Jimmy! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we strive to provide excellent service every time. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again!

- Northbay Automotive & Tire
5

Prompt and fair- Made sure I knew how much before charging.

Thank you for the praise, Carl! At our company, transparency and fairness are paramount. We believe in providing our customers with upfront, clear pricing. We're thrilled to hear that you appreciated our commitment to keeping you informed. Should you need anything in the future, please don't hesitate to reach out.

- Northbay Automotive & Tire
5

Great customer service from Randy!

Thank you for the fantastic review, Harry! We're delighted to hear that Randy provided excellent customer service. We strive to deliver exceptional experiences to all our customers, and we're glad that Randy exceeded your expectations. We'll make sure to pass along your kind words. If there's anything else we can do for you, please don't hesitate to reach out.

- Northbay Automotive & Tire
5

Awesome repair place. They completed the repair in the time that they had said it would be done. Best part is it was half the price of the dealership

Thank you so much Denise! It's great to hear that you had an awesome experience at our repair place. Customer satisfaction is our top priority, and we're thrilled that we could provide you with efficient and affordable service. We look forward to helping you again in the future!

- Northbay Automotive & Tire
1234567...160
Leave a review
Northbay Automotive & Tire is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northbay Automotive & Tire (707) 763-5547 if you have any issues in accessing any area of our website.