I was looking for a reliable, professional shop to do some work on my 91-year old father’s car, which had some deferred maintenance issues. A relative, longtime customer, told me about NorthBay. Wow. From first contact to final resolution, a new customer, done and completed. Great communication, information, flexibility. As I told Don when the car was ready, you get all our business. Bottom line: Father was even thrilled! Something hard to do.