Petaluma Auto Repair

5

This was warranty work done to fix a strut problem done originally by a shop in San Diego - Northbay did a timely job of acquiring the parts and was able to accomplish the job while I waited, NO CHARGE. This, despite the fact that they were down on staff due to the triple whammy every one is experiencing now - covid, RSV and the flu. They still did the job in less time than they had estimated. I will be using these guys from now on for all wheel strut and brake work on my Mazda3. Great job. Integrity. Timeliness. The car feels great. Totally satisfied. Did I mention the no charge part? This, despite the original work done elsewhere!

5

Always excellent service! Very professional and courteous! They keep me informed of the extra work that needs to be done.

5

I had a catastrophic coolant leak and they were able to diagnose and fix the problem cost effectively in 24 hours.

5

Very satisfied with the service I received at Northbay automotive.

5

Excellent service! I won’t take my Jeep (or future vehicles) anywhere else. Don is wonderful and knowledgeable and honest about what my car needs and doesn’t need. The service is efficient and the prices fair. So glad I found this local gem.

5

Great service.

5

Really great friendly and honest service. Yes it does still exist in the auto industry. They are prompt and don't try to upsell services.

5

Great service

5

Have lived in Petaluma too many years and have just found these folks! I have an older ( 20-year-old ) car and I am going to baby it so felt very comfortable in talking to Don. He is honest and didn't hit me with a bunch of things I didn't need. Now that is wonderful in this day and age to be able to trust somebody. My garage of choice from this point forward! My husband is bringing in our motorhome for some work today! Thank you North Bay!

5

Very professional, reasonable prices and fast service! Highly recommend.

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