I have been using NB for almost 20 years I think. Definitely through several vehicles! They are always kind, knowledgeable, accommodating and understanding of my single-mom budget to work around. They look out for the safety issues that need immediate attention and the things that can wait a bit. They don’t nickel and dime me and I always trust that they are being up front. Way back when we started, I used to check with my Dad and see if what they said seemed to line up with what he would advise… because he always maintained my card… but he was in another state and getting older now, and he always said it was great advice that he would have given too. Now my Dad has sadly passed on, but I trust these guys the same. And on one occasion, when I couldn’t make it to pick something up left in my vehicle… Don even offered to drop it off to my house all the way in Cotati on his way home. I can’t say enough about the great service here. These people are the best. Thanks for being a great part of kindness & good service in Sonoma County! You guys rock!