Professional, helpful, with an accurate estimate
Always respond to my needs, and I can trust them not to suggest unnecessary work for the sake of increasing profit.
The usual fast and efficient service for my car
I've had a lot of work done by Northbay over many years. Never once have I been disappointed which is why I keep coming back - they're good, consistently.
Friendly, courteous, and professional. Everything was clearly explained including the estimate, before any work was done.
Auto dealership service department 'free courtesy inspection' recommended a rear brake replacement and brake fluid flush. I made an appointment with NorthBay Automotive to have the repair work done. Don called me later that morning and advised that based on brake lining measurement I didn't need to have the work done yet. He will monitor it when I bring the car in for oil changes and let me know when the repair work is needed. If you are a novice when it comes to car maintenance NorthBay Automotive is an auto repair shop with integrity.
Excellent service as usual. We have brought our cars here for years now, mostly because we find the work excellent, and have found their estimates and diagnostics to be absolutely trustworthy and accurate.
Forget any of the rip off dealerships in Petaluma. ... John and his team are the best!
Thank you for your quick & friendly service!
As always, efficient, fast, honest and friendly.