Petaluma Auto Repair

I came in earlier than my appointed time and they were able to take me right in. The smog test took less time than I thought and the staff was friendly and helpful. Thank you

Third or fourth appt. here. This shop is out of the ordinary! This time, I brought my car in for unknown brake problems. They could have sold me anything: how would I know? They fixed the problem and it was actually minor, but they need not have told me that. They have definitely earned what is most important: my trust. I will always go back, and I will refer anyone who asks! Thank you, Northbay, Don, Mike, and crew.

Thorough and timely

Northbay has been an outstanding service center for the last eleven years for all my cars. Their speedy dependable service has never faltered. Most of all their commitment to doing the best. Lanie Burk

Excellent service. Was my first time there. Will certainly go back.

It was great to feel like I was getting a full honest detailed explanation of the repair process, appreciated the additional suggestions for how to handle the vehicle for potential future issues and blown away by the courteous, respectful and prompt customer service shown to me by Don. I'm sure I will be back for more auto needs in the future and will recommend this shop to others as well. I'm also very glad that Northbay Automotive has this feedback page, because it helped me with deciding on who to use for this repair.

Great service, honest an fair

It was a pleasant experience. I believe the work done was professional. I know that the treatment I got was appreciated. I am anticipating that the jeep will run on as expected.

Fantastic service as always. Your professionalism and prompt service are a pleasure to experience. Sincerely, J&N

Great service. Don is very professional and explains the repair issues with terms you can understand. Knowing my daughter has a reliable place to get her car fixed while attending College is a good feeling.