Petaluma Auto Repair

5

Great neighborhood service. Very courteous, reasonable pricing, prompt, go beyond what is needed for you car

5

North Bay quickly ordered a replacement piece for our mirror,, notified us to schedule as soon as the part came in, and did the repair promptly at a reasonable price.

5

North Bay Automotive has been my primary mechanic for 30+ years. Excellent, dependable service you can depend on.

5

Excellent customer service. They pride themselves on alerting customers about potential/future needs.

5

Northbay Automotive is the best! I have had both of our vehicles worked on at Don’s shop. His quotes for service were below the dealership quotes and after the work was done the final price was lower than his quote. Fair and honest.

5

North bay quickly resolved my issue with my headlights. If you can't see you cannot drive. Thanks, Don

5

I was so impressed with Northbay Automotive. They are very professional and honest. I was looking for a shop here in Petaluma and I found it. I will recommend them to everyone I know.

5

I can always count on these guys to get the job done right at a reasonable price. They beat Henry Curtis Ford’s quote on a head gasket replacement by a fair amount, and went so far as to re-machine the valve covers so that the new gasket would fit like a glove. After a throttle body failure and even a turbocharger failure, they were honest enough to admit fault and replaced the turbo for free. Now, I refuse to take my car anywhere else but here.

5

Excellent attitude

5

I've taken my cars to Northbay Automotive for 20 years where I have always gotten great, reliable service at a reasonable price. I have never had the impression of being upsold service that wasn't needed, or that I have been overcharged. Every service has come with a quote, an explanation, and the opportunity to choose which work I want done. They have never done me the "favor" of completing additional work without my pre-approval. They have never inflated the bill after the estimate. All service was performed in a timely manner. Don has a qreat team and I will continue to take my business there.

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