I've taken my cars to Northbay Automotive for 20 years where I have always gotten great, reliable service at a reasonable price. I have never had the impression of being upsold service that wasn't needed, or that I have been overcharged. Every service has come with a quote, an explanation, and the opportunity to choose which work I want done. They have never done me the "favor" of completing additional work without my pre-approval. They have never inflated the bill after the estimate. All service was performed in a timely manner. Don has a qreat team and I will continue to take my business there.